Where are Mod products made?
Mod. is proud to only offer products made in the USA!
Difficulty with checking out?
If you are having difficulty with checking out, you may contact us at firstname.lastname@example.org and we can contact you to process your order over the phone. If you receive an error page upon checking out, providing us with the error message would help us in determining the problem.
You may receive a refund or exchange within 30 days of purchase. (Extended to January 30 during the holidays.) Simply send merchandise along with a proof of purchase and we will either exchange your product or issue you a refund minus all shipping charges. Free shipping will not apply to replacement merchandise. Please Click Here for a return form.
What kind of shipping do you use?
For orders within the United States, we use USPS. You will receive an e-mail (sometimes they end up in Spam folders) that includes your package information and a number you can use to track your purchase at www.usps.com. For orders outside the United States, we use USPS International Mail. Orders outside of the US may take longer to receive, typically 2-3 weeks because of customs, shipping time, etc.
Do you ship internationally?
We ship Mod all over the world!
Can you send my order to someone for me?
Absolutely! All of our products are wrapped in black tissue paper and can be shipped directly to the recipient. Just let us know that your purchase is being sent as a gift and we will leave out the receipt when sending your purchase.
What is the difference between Basic, Classic and Premium camera straps?
Basic: Camera strap with fabric on top but no minky backing. Synthetic leather ends and no quick release ends.
Classic: Basic camera strap WITH minky backing, synthetic leather ends , without quick release ends.
Premium: Camera strap with minky backing and genuine leather ends that include our quick release feature.
How do I clean my Mod items?
We recommend spot cleaning your Mod camera accessories, and warn against submerging your camera strap in liquids, as it may damage the leather ends and compromise the integrity of your product.